Telesales Agents

  • Full Time
  • Anywhere
  • Posted 3 weeks ago
  • 35000 PHP / Month

We are looking for Telesales Agents!!
Telesales Agents need to be well-spoken as they are responsible for making sales over the phone. A successful Telesales Agent has excellent communication skills as well as sales ability. They should be meticulous in keeping records, and able to handle all aspects of a sales call.
A Telesales Agent’s core role is:
– Contacting potential customers by phone
– Reading from a prescribed script
– Focusing on customer needs to close sales
– Accurately documenting customer and sale information
MAIN TASKS: CAMPAIGN SPECIFIC
– Working within a team
– Consistently making calls to potential customers throughout the shift
– Generating sales using approved script and the training material provided
– Asking questions to engage customers and keep the conversation going
– Listening to the customers’ needs to tailor the pitch accordingly
– Answering customers’ questions accurately
– Gathering and documenting customer information, payment methods, purchases, and reactions to products
– Use a computer and web-based applications to track calls and collect relevant customer information
– Keeping up to date on all products and informing customers of new products
– Meeting sales targets and KPI’s. These will be communicated to you fortnightly and in the Commission
– Scheme for each campaign.
The above list is not exhaustive, and the role may change to meet the overall objectives of the company
Required Qualities:
• Exceptional English-language
• Customer Service and Sales skills
• Professional approach
• Ability to work under pressure
• Organizational and time management skills
• Attention to detail
Desired Competencies:
• Analytical thinking
• Initiative
• Business awareness
• Tenacity
• Strategic thinking
• Positive
Qualifications:
• No specific qualifications required; tertiary Qualifications in Business or Marketing are well regarded
• 1+ years of relevant commercial or practical experience is preferable- Broadband / Power / Telco Industry.
• Experience using Microsoft Office suite, web-based applications, generally computer literate
Personal Attributes:
• Professional approach (essential)
• Confident manner (essential)
• A positive approach to change (essential)
• Able to work without direct supervision and can work well under pressure (essential)
• Friendly, patient, and helpful, confident, enthusiastic, persuasive, and motivated
• Persistent: not every customer is going to be a sale. Being able to bounce back after rejection is crucial
• Flexible: you might have to work long hours, nights, or weekends
Salary Package:
❖ Base – PHP 35,000
❖ Commission
❖ Tenure/Loyalty Bonus
❖ Incentives
❖ Referral Finder Bonus
Work Setup:
On-site; Mondays to Thursdays, 6:00am – 4:00pm
Send your CV to debbie@thrivenow.ph

Tagged as: call center, marketing, telesales

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