Aces Call Center Jobs Inc.
Respond to technical and nontechnical inquiries from customers for the purpose of providing information, resolving issues and/or providing direction as may be required.Use information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems.If customer tech problems cannot be handled over the phone, technical support representatives will schedule a repair crew to fix problems on-site.Keep logs of all calls answered and addressed, including dates and times.
At least High School Graduate or SHS graduate
Good English communication skills (speaking and written)
Trainable and willing to work on different shifts
Ability to navigate the internet and with typing speed of at least 25 words per minute
For work from home arrangement – must have minimum 10mbps internet speed (wired)
Willing to be assigned in Davao City (Mindanao)