Job Opportunity: Head of Support

  • Anywhere
  • Posted 4 weeks ago

Head of Support   » Full-time
   » Homelocated
   » •
   » Posted on April 12, 2021
   » •
   »Save Job favorite_border
Description:
Key Responsibilities
   » Management of 30 to 40 support team members
   » Make sure team output is on target
   » Monitor team schedule and attendance
   » Address team issues as they arise (performance issues, attendance issues, etc.)
   » Individual performance reviews
   » Quality assurance reviews – review team member replies, rate and provide feedback
Requirements:
expertise & practice
   » Management of a large technical support team in the BPO industry
   » practice with WordPress (nice to have)

income: ?150000 – ?200000
Address: Homelocated
Application Process:
 
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The Penbrothers International Inc. Penbrothers is a co-working space in the heart of Makati City in Manila, Philippines. We offer a conducive work environment for local and foreign start ups and SMEs. Aside from the co-working model, our main goal is to offer opportunities to Filipinos to work with international start ups and gain competitive practice. What we do is help foreign companies hire in the Philippines. We handle all the back end management which include payroll, benefits, taxation and others. Connect with us today and message us if you want to lgain more about our opportunities.

Your Talent and Management Partner In The Philippines
Penbrothers work with startups and SMEs from all over the world, helping them build and expand their teams with exceptional talent in the Philippines at a fraction of the cost, allowing them to scale efficiently.

With 8 offices, in 3 locations, Penbrothers makes Information technology easier for companies to focus on their business by taking care of the talent sourcing, staffing, payroll and office space for a fraction of a cost.

WHY PENBROTHERS?
Penbrothers is disrupting the way startups & enterprises manage their teams. We build teams for a wide variety of industries for clients from all over the world. From a 2-person team of digital marketers for a design startup in Sydney, all the way to a team of 80 for an e-commerce startup in Hong Kong, our flexible approach & strong track record makes us the perfect partner for companies in any corner of the planet. (Oh, and we also have 3 unicorns!)

OUR VISION
Our vision is to disrupt how startups & SMEs all over the world scale their teams and to be their number one choice for sourcing & talent management.

OUR MISSION
Our mission is to provide talented Filipinos with employment opportunities in global startups.

Join us
gain more than your current compensation package
Huge bonuses and perks located on performance
Immense career growth. Be one of the future team leaders and managers
Work for the largest travel agencies in the US
Be part of the pioneering team in the Philippines
Friendly and fun working environment with free-flowing coffee
Employee events and social activities

 

 

Tagged as: best job

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