Aces Call Center Jobs Inc.
Provide answers to clients by:Identifying problems.Researching answers.Guiding client through corrective steps.Improve client references by writing and maintaining documentation.Participate in development of client training programs by:Identifying learning issues.Recommending instructional language.Accommodate client disabilities by recommending devices and techniques.Avoid legal challenges by monitoring compliance with service agreements.Improves system performance by:Identifying problems.Recommending changes.Update job knowledge by:Participating in educational opportunities.Maintaining personal networks.Accomplish information systems and organization mission by completing related results as needed.
Customer service experience in any industry is okay.
Previous technical background is a plus.
Without experience is also okay.
Amenable to shifting schedules including NIGHT SHIFT.
Day shift is available.
Average to advanced written and spoken English.
Average to advanced knowledge in computer applications.