Customer Support | Cebu in Talisay

  • Full Time
  • Anywhere
  • Posted 2 weeks ago

Sarisuki Stores Inc.

Provide customer support to customersBuild and maintain good relationships and community building efforts with customersGuiding our customers in using the mobile application, with a primary focus on after-sales support servicesManage product and service enquiries and any customer issues arising from our customers Provide quality customer support (24/7) through Live Chat, Voice, and Digital channels for our customers Answering queries of our customers via Email, Chat, Outbound, Virtual Call, or Face-to-Face Any possible tasks provided by the Manager related to given main tasks

At least 1-3 years working experience in Customer Service (Required) (BPO Experience is a plus)
Experience in Outbound/Cold calling, Email, or Chat (Preferred)
Proficiency in using Microsoft and GSuite products such as Excel, Google Sheets, Google Docs etc; (Preferred)
Excellent verbal/written communication skills in both English, Filipino, and Bisaya
Flexible and capable of switching from multiple different tasks depending on the need
Can thrive under minimal supervision
Willing to work in Talisay, Cebu
Amenable to work in shifting schedule
Willing to do overtime if needed

Tagged as: best job

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