Aces Call Center Jobs Inc.
<span style="display: none;"> </span> Handle customer inbound calls for internet TV subscription.Process request for renewal, activation, disconnection and billing inquiries.Assist with minor troubleshooting and route the calls to Level 2 for complex technical issues.Ensure all calls are in keeping with company policies.<span style="display: none;"> </span>
At least High School graduate or Senior High School graduate
Minimum 1-year call center or BPO experience
Above-average to good English communications skills
Customer-oriented with a high level of comprehension
Willing to work in Mandaluyong (walking distance to EDSA)
Amenable to work on shifting schedule, weekend and holiday (guaranteed 5-day work week)